FAQ
Frequently Asked Questions
Find quick answers to the most commonly asked questions about Nirmaya Herbal products, delivery, payments, usage and customer support.
1. Are Nirmaya Herbal products made with natural ingredients?
Yes. Our products are carefully formulated using premium quality herbal ingredients inspired by traditional Ayurvedic principles.
2. How long does shipping usually take?
Orders are generally processed within 24 hours and delivered within 3–7 business days depending on your location.
3. Do you offer Cash on Delivery (COD)?
Yes. Cash on Delivery is available in most serviceable locations across India.
4. How can I track my order?
Once your order is shipped, you will receive a tracking link via SMS or email.
5. Are your products suitable for daily use?
Most of our products are designed for regular use. Please follow the usage instructions mentioned on the product label.
6. How should I store herbal products?
Store all products in a cool, dry place away from direct sunlight. Always keep the container tightly closed after every use to maintain product quality.
7. Can I return or exchange my order?
Please refer to our Return & Refund Policy for complete details regarding returns, exchanges and eligibility. Our support team is always available to assist you.
8. How can I contact customer support?
You can contact our customer support team via Phone, WhatsApp or Email. We are always happy to help you with product information, orders and delivery related queries.
9. Are your products quality tested?
Yes. Every Nirmaya Herbal product is manufactured under strict quality standards using carefully selected herbal ingredients to ensure purity, safety and consistency.
10. Where can I buy original Nirmaya Herbal products?
You can purchase genuine Nirmaya Herbal products directly from our official website to ensure authenticity, secure payment and reliable customer support.